FAQ

I’ve heard reports about certain ingredients, such as fish oils, spoiling or being full of fillers. How can I be sure these products aren’t like that?

All of our products are made using high-quality ingredients and have been third-party tested to ensure this. They only contain ingredients found to be safe and effective by Health Canada. Further, before any of our products are released for sale, our manufacturers’ testing documents are thoroughly reviewed and approved in house.

Who is Health Canada? How do I know they are credible?

As part of the Health Products and Food Branch of Health Canada, the Natural and Non-prescription Health Products Directorate (NNHPD) is the regulating authority over all NHP sales in Canada. Their role is to ensure that Canadians have ready access to natural health products that are safe, effective, and of high quality while respecting freedom of choice and philosophical and cultural diversity. The NNHPD assesses all NHPs before letting them be sold in Canada. They also check that NHPs are properly manufactured (without contamination or incorrect ingredients), and conduct post-market monitoring to make sure that NHP Regulations are being followed.

What is an NPN number and what does it mean?

An NPN, or Natural Product Number license, is granted to products that meet Health Canada’s strict standards for safety, efficacy, and quality. Natural Health Products cannot be sold in Canada unless they have received NPNs. In order for products to be granted NPNs, Health Canada must review and approve submitted supportive evidence. This review process often takes 6 months!
You can identify licensed natural health products by looking for the eight-digit Natural Product Number (NPN) or Homeopathic Medicine Number (DIN-HM) on the product label.
To learn more about Natural Health Product regulation in Canada, please visit the following website:


http://www.hc-sc.gc.ca/dhp-mps/prodnatur/about-apropos/index-eng.php

This seems like a lot of supplements. Are you sure it’s ok for me to take all these together? Should I be concerned about overdosing or getting too much of any ingredients?

Our product line has been curated to ensure that you get the support you need, while staying in the appropriate dosage ranges for each ingredient and preventing negative ingredient interactions. Our products each act in a different way to help you achieve your goals. Please be sure to let your PHC know if you are taking any NHPs that aren’t made by Herbal Magic so that they can let you know if it is safe for you to continue to take those on top of your Herbal Magic products, or if it is best that you discontinue those products while you are on Program.
To ensure your safety, no additional non-Herbal Magic NHPs should be taken while on Program unless this is specifically advised by your doctor or health care practitioner.

I’ve never heard of some of these ingredients. Where can I find more information about them and what they do?

Detailed information on each of the ingredients in Herbal Magic products can be found on our Product Monographs. Please ask your PHC for a monograph if you would like to learn more about our products and ingredients.

How do I know what’s in these products and if these ingredients are safe?

As per Health Canada regulations, each ingredient in NHPs must be clearly listed on product labels. Canadian NHP labels cannot use vague terms like “blend” without also listing each ingredient individually as well. Every consumer can know exactly what is in each product by reading product labels.
Ingredients in licensed NHPs are definitely safe. In order for products to receive licenses in the form of NPNs, companies must submit evidence to Health Canada proving that each ingredient is safe at the products’ recommended daily dosage.

Do Natural Health Products really work? How do you know they do what you claim they do?

Yes, Natural Health Products (NHPs) work at delivering health benefits. Most ingredients used in NHPs have been studied scientifically and the ones that haven’t have a long history (thousands of years!) of use in traditional medicine. On top of this, before any health benefits can be listed on product labels, Health Canada must first review the evidence associated with the product combination and approve the claims.

How is Herbal Magic different from the other “diets” out there?

Just like a personal trainer, our coaches are armed with knowledge and experience that help keep you on the path to success and in turn you’ll see results that last. Losing weight changes your body—outside and inside—and we make sure your body gets extra support to keep all your systems running smoothly with our natural health products. Finally, we customize your menu to cater to your body and your taste buds. Each persons weight loss journey is unique. We understand this where as other weight loss programs use the same method for everyone. We get personal!

What is a Personal Health Coach?

We all need someone to lean on, especially when we’re trying to do something as challenging as losing weight. That’s why at Herbal Magic, you have unlimited one-on-one support with your very own Personal Health Coach. They are not only your number one supporter, but they have a variety of tricks, tips, recipes, and strategies to get you to your goal weight and beyond. They won’t just help you lose the weight, they’ll teach you how to keep it off too.

How much weight can I lose with Herbal Magic?

You can expect to lose an average of one to two pounds per week on the Herbal Magic weight loss program. That can vary depending on your age, history, body composition, fitness level, and your overall motivation.

Can I eat out at restaurants while on the weight loss program?

There’s nothing like a great night out at a restaurant with friends, family, and sometimes, a lot of fat and calories. But you don’t have to miss out on all the fun. Our exclusive Guide to Dining Out can help you navigate the tricky world of restaurant menus so you can still lose weight.

Do I need to buy special foods on a weight loss program?

No! We offer real food, for real people, living real lives. You don’t need to buy special food on the Herbal Magic program. We’re not selling processed or frozen meals.

Are Herbal Magic Products Safe?

All of Herbal Magic’s Natural Health Products have NPNs, this means that all our Natural Health Products are authorized for sale by Health Canada.

Do Herbal Magic products contain ephedrine?

Herbal Magic products do not contain any controversial ingredients like ephedrine or sibutramine. In order to be sold in Canada, Natural Health Products (NHPs) require licenses (NPNs) issued by Health Canada.

Can I follow the Herbal Magic program if I am taking medications?

At Herbal Magic, our number one concern is your safety. Your medications will be cross-referenced in our proprietary Medication Cross-Reference System to ensure that you are only recommended Natural Health Products that are safe to take along with your medications.

Can I take Herbal Magic products while on birth control?

We’re extra careful with your health. At Herbal Magic, our proprietary Medical Cross-Reference System (MCRS) ensures that only products that are safe to use with your medications are recommended. This includes birth control medications.

I’m planning to get pregnant but want to lose weight first. Would Herbal Magic be safe for me?

Getting yourself to a healthier weight before you get pregnant is a great idea. It promotes fertility, a potentially easier pregnancy, and better health for both mom and baby. At Herbal Magic, we’ll help you focus on better eating habits so you can lose weight in anticipation of your pregnancy.

I have a number of health conditions including high blood pressure and heart disease. Is Herbal Magic right for me?

Safety first – your health is our number one concern; we’ll review your health history very carefully and check it against our eligibility criteria to ensure that you are placed on the appropriate program.

I’m a diabetic. Can I join Herbal Magic?

At Herbal Magic, diabetics are welcome to follow our programs and eat real food. When you lose weight, you can improve your blood pressure, blood sugars, and overall cholesterol and lower your risk for heart disease. Some type 2 diabetes sufferers are even able to come off insulin and diabetes pills once they lose weight. Like any other weight loss program, you should always talk to your health care provider before starting.

Can I use Herbal Magic to help me lose weight if I am breastfeeding?

Herbal Magic provides a safe, effective way for you to shed some of that excess baby weight while you are breastfeeding. We’ve developed a breastfeeding program to make sure nursing mothers and their babies are getting all of the nutrients they need while moms lose weight. Because you eat on the Herbal Magic program, you don’t have to worry about all the additives and preservatives that are often found in the pre-packaged meals that some diet companies sell you. We’ll help you eat healthy while you feed your baby – to get you out of your pregnancy clothes and into your skinny jeans in no time.


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