FREE SHIPPING


Orders over $99 ship free of charge anywhere in Canada. Please note, due to COVID-19 response measures at Canada Post and increased volumes, delays of 3 to 5 days are being experienced with all order and mail deliveries. Additionally, Herbal Magic has moved to a Tuesdays/Thursdays shipping schedule. Your order will be leave Herbal Magic’s Mississauga warehouse on the next shipping day. This update is effective as of April 23, 2020. You may contact us at 1-800-852-5401 for express shipping options. We thank you for your patience.

For orders under $99, shipping costs vary by product depending on your location. All shipping costs will be calculated prior to your ‘checkout’ in the ‘cart’ section. All products are shipped via Canada Post.

Click here to see an estimated delivery date based on your postal code.

In the field "1.Enter your postal code" type L4W5E1
Then type in your postal code in: "2. Enter a single destination postal code".
We ship as Expedited Parcel

 

PRODUCT RETURNS/REFUNDS


If you are unsatisfied with your Herbal Magic products for any reason we will give you a refund of your purchase price for all unopened merchandise, less shipping. Simply email customerservice@herbalmagic.ca within seven (7) days of receipt of your order to obtain a Return Merchandise Authorization (RMA#). Please write the number on the package. Include the packing slip that came with your order, and wrap the package securely. Ship to the return address indicated on the shipping label. If you do not have your packing slip, please indicate the order number on a separate piece of paper, enclose in the package and send the package to the following address:

Herbal Magic
2180 Matheson Boulevard East, Unit 1
Mississauga ON L4W 5E1
Canada
1-800-852-5401

See additional Terms & Conditions for product and kit subscriptions.

 

PROGRAMS REFUNDS


Herbal Magic will refund prepaid program costs that are requested within 10 days of program purchase. 

Herbal Magic weight loss programs may be refunded or temporarily paused for medical reasons with a doctor’s note and preapproval from your Personal Health Coach. Contact your coach for more information.

See additional Terms & Conditions for payment plans.


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