How it Works

FAQ

Centre Closures

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Is Herbal Magic out of business?

No.  Because of changes in the overall weight loss market, some centres are closing. Western Canadian centres have been acquired by a new owner and will remain open. Our franchise locations in eastern and central Canada will also remain open. Our goal is to continue to be a leader in healthy weight loss in Canada.

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My store has closed? What now?

The new owner of Herbal Magic thanks you for your patience.  Our executive team is working hard now to create services for you that may not require a retail location.  Our goal is to leverage the successful Herbal Magic program in new and innovative ways that better reflects the changing market.  We will be in touch with you very soon.

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My store was closed. Can I get a refund?

We have not forgotten you.  Your health and your patronage matter to us.  We will be in touch with you soon.  In the meantime, you can get details about next steps regarding (old) Herbal Magic www.pwc.com/car-8942595CanadaInc.

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If my store is closed, will monthly charges continue to be deducted from my bank account or credit card?

Absolutely not.  Automatic monthly payments have stopped for customers affected by a store closure.

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Have some stores closed?

Yes, some stores were closed. Centres in western Canada have been acquired by a new owner and will remain open. Franchise centres in eastern and central Canada will also remain open. Below is a list of stores remaining opened:

Centre Name Province Address Postal Code Telephone
Airdrie AB Bay 1A, 521 2nd Ave SE T4B 2C2 (403) 948-6165
Brandon MB 761 18th St R7A 5B6 (204) 729-1900
Calgary Central AB Unit 770, Country Hills Town Centre 500 Country Hills Blvd NE T3K 4Y7 (403) 226-9272
Calgary Lincoln Park AB Unit 2, 14 Richard Way SW T3E 7M9 (403) 246-9629
Calgary Macleod AB Unit 7, 8720 Macleod Trail SE T2H 0M4 (403) 253-3222
Calgary Monterey AB Unit 122, 2220 68th St NE T1Y 6Y7 (403) 285-5772
Calgary Ranchlands AB Unit 121, 1829 Ranchlands Blvd NW T3G 2A7 (403) 239-2767
Calgary SE 2 AB Unit 33, 4307 130th Ave SE T2Z 3V8 (403) 257-0555
Calgary Shawness AB 232 – 70 Shawville Blvd T2Y 2Z3 (403) 254-2775
Chestermere AB 207- 175 Chestermere Station Way T1X 0A4 (403) 235-1112
Chilliwack BC Unit 303, 202-45610 Yale Rd V2P 2N2 (604) 858-4700
Cold Lake AB Unit 201, TriCity Mall 6503 51st St T9M 1C8 (780) 594-1400
Edmonton Manning AB 172 Manning Crossing T5A 5A1 (780) 475-3354
Edmonton Parkwest AB Parkwest Square 18922 87 Ave NW T5T 6J1 (780) 481-0200
Fort St. John BC Totem Mall 9600 93rd Ave V1J 5Z2 (250) 785-4180
Lacombe AB Unit 3 , 5834 Highway 2A T4L 2G7 (403) 786-2345
Leduc AB 50 Leduc Town Centre T9E 7K6 (780) 980-0723
Lloydminster SK Unit 3, 4517 50th Ave S9V 0Z9 (306) 825-5106
Moose Jaw SK 1206 Main St N S6H 3L1 (306) 693-9002
Morinville AB 15-8807 100 St T8R 1V5 (780) 939-4841
North Battleford SK 11204 Railway Ave S9A 2R7 (306) 445-6610
Okotoks AB 420 Big Rock Lane Bay 3 T1S 2K4 (403) 938-9531
Olds AB 6214B-46th St T4H 1M6 (403) 507-0060
Port Coquitlam BC Suite 109, 2020 Oxford Connector V3C 0A4 (604) 944-6022
Prince Albert SK E-2730 2nd Ave W S6V 5E6 (306) 922-0955
Red Deer AB A105-5212 48th St T4N 7C3 (403) 348-0880
Regina Pasqua SK 1010 Pasqua St N S4X 4V3 (306) 545-8787
Regina Quance SK 2563 East Quance St S4V 2X7 (306) 352-2121
Salmon Arm AB Unit 270, Piccadilly Mall 1151 10th Ave SW V1E 1T3 (250) 803-0262
Saskatoon 8th SK 103-2100 8th St S7H 0V1 (306) 955-5551
Sherwood Park AB Unit 11, Wye Gardens Plaza 99 Wye Rd T8B 1M1 (780) 449-3061
St. Albert AB Unit 110, 506 St Albert Rd T8N 5Z1 (780) 460-0500
Swift Current SK 140 Central Ave N S9H 0L1 (306) 773-5044
Van. Central BC 2785 W 16th Ave V6K 3C3 (604) 733-4341
Victoria 3 BC Hatley Park Plaza 100A-2244 Sooke Rd V9B 1X1 (250) 391-9722
Winkler MB Unit A2, Harvest Plaza 585 1st St R6W 1K2 (204) 325-9172
Winnipeg 1 MB 3141A Portage Ave R3K 0W4 (204) 837-7200
Winnipeg 2 MB Unit 5, 741 St Mary’s Rd R2M 3N5 (204) 253-6888
Winnipeg 4 MB 644 Leila Ave R2V 3N7 (204) 632-7600
Winnipeg 5 MB Unit 4, 756 Pembina Hwy R3M 2M7 (204) 475-4100
Yorkton SK 8-84 Broadway St E S3N 0K9 (306) 783-5888
Chatham ON Unit 9, 170 McNaughton Ave W N7L 1R4 (519) 360-1221
Kelowna I BC Unit 11, 2070 Harvey Ave V1Y 8P8 (250) 979-1200
Spruce Grove AB 130, 700A McLeaod Avenue T7X 0C8 (780) 948 6830
Dawson Creek BC 1220-103rd Ave V1G 2G9 (250) 784-0436
Grimsby ON 37 Main St E L3M 1M7 (905) 309-3623
Stoney Creek ON Unit 3, 312 Grays Rd L8E 1V5 (905) 664-9222
Niagara Falls ON Unit 107, Northtown Plaza 4300 Drummond Rd L2E 6C3 (905) 357-3897
Pelham ON Unit 5, 121 Highway 20 L0S 1E0 (905) 892-8545
Lethbridge AB 814 3rd Ave S T1J 0H7 (403) 320-6466
Edmonton West IV AB 420 Riverbend Sq T6R 2X2 (780) 438-2422
Grande Prairie AB 105-11030 100th St T8V 2N1 (780) 832-0228
Edmonton I AB 6560-28th Ave NW T6L 6N3 (780) 414-6046
Whitecourt AB PO BOX 1927 4911 51st Ave T7S 1P6 (780) 778-8000
Nanaimo I BC Metral Station 1-6332 Metral Drive V9T 2L8 (250) 390-0677
Fort McMurray AB 203-8706 Franklin Ave T9H 2J6 (780) 790-6677
Stettler AB Unit 8, 6600 50th Ave T0C 2L2 (403) 742-8488
Burlington III ON 676 Appleby Ln (Appleby Line & Fairview) L7L 5Y1 (905) 634-5738
Slave Lake AB 540-1500 Main St PO BOX 447 T0G 2A4 (780) 849-5773
Cornwall ON 3 Ninth St. E K6H 2V3 (613) 932-5564
Wetaskiwin AB 5006C 48th Ave T9A 0M9 (780) 352-4500
Laval I (Chomedey) QC 2317 Boulevard Cure – Labelle H7T 1R3 (450) 687-1888
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What if I am a Herbal Magic customer in the west?

Here is a list of the centres that will remain open.  Our services to you will continue unchanged.  Thank you for being a Herbal Magic Customer!

Centre Name Province Address Postal Code Telephone
Airdrie AB Bay 1A, 521 2nd Ave SE T4B 2C2 (403) 948-6165
Brandon MB 761 18th St R7A 5B6 (204) 729-1900
Calgary Central AB Unit 770, Country Hills Town Centre 500 Country Hills Blvd NE T3K 4Y7 (403) 226-9272
Calgary Lincoln Park AB Unit 2, 14 Richard Way SW T3E 7M9 (403) 246-9629
Calgary Macleod AB Unit 7, 8720 Macleod Trail SE T2H 0M4 (403) 253-3222
Calgary Monterey AB Unit 122, 2220 68th St NE T1Y 6Y7 (403) 285-5772
Calgary Ranchlands AB Unit 121, 1829 Ranchlands Blvd NW T3G 2A7 (403) 239-2767
Calgary SE 2 AB Unit 33, 4307 130th Ave SE T2Z 3V8 (403) 257-0555
Calgary Shawness AB 232 – 70 Shawville Blvd T2Y 2Z3 (403) 254-2775
Chestermere AB 207- 175 Chestermere Station Way T1X 0A4 (403) 235-1112
Chilliwack BC Unit 303, 202-45610 Yale Rd V2P 2N2 (604) 858-4700
Cold Lake AB Unit 201, TriCity Mall 6503 51st St T9M 1C8 (780) 594-1400
Edmonton Manning AB 172 Manning Crossing T5A 5A1 (780) 475-3354
Edmonton Parkwest AB Parkwest Square 18922 87 Ave NW T5T 6J1 (780) 481-0200
Fort St. John BC Totem Mall 9600 93rd Ave V1J 5Z2 (250) 785-4180
Lacombe AB Unit 3 , 5834 Highway 2A T4L 2G7 (403) 786-2345
Leduc AB 50 Leduc Town Centre T9E 7K6 (780) 980-0723
Lloydminster SK Unit 3, 4517 50th Ave S9V 0Z9 (306) 825-5106
Moose Jaw SK 1206 Main St N S6H 3L1 (306) 693-9002
Morinville AB 15-8807 100 St T8R 1V5 (780) 939-4841
North Battleford SK 11204 Railway Ave S9A 2R7 (306) 445-6610
Okotoks AB 420 Big Rock Lane Bay 3 T1S 2K4 (403) 938-9531
Olds AB 6214B-46th St T4H 1M6 (403) 507-0060
Port Coquitlam BC Suite 109, 2020 Oxford Connector V3C 0A4 (604) 944-6022
Prince Albert SK E-2730 2nd Ave W S6V 5E6 (306) 922-0955
Red Deer AB A105-5212 48th St T4N 7C3 (403) 348-0880
Regina Pasqua SK 1010 Pasqua St N S4X 4V3 (306) 545-8787
Regina Quance SK 2563 East Quance St S4V 2X7 (306) 352-2121
Salmon Arm AB Unit 270, Piccadilly Mall 1151 10th Ave SW V1E 1T3 (250) 803-0262
Saskatoon 8th SK 103-2100 8th St S7H 0V1 (306) 955-5551
Sherwood Park AB Unit 11, Wye Gardens Plaza 99 Wye Rd T8B 1M1 (780) 449-3061
St. Albert AB Unit 110, 506 St Albert Rd T8N 5Z1 (780) 460-0500
Swift Current SK 140 Central Ave N S9H 0L1 (306) 773-5044
Van. Central BC 2785 W 16th Ave V6K 3C3 (604) 733-4341
Victoria 3 BC Hatley Park Plaza 100A-2244 Sooke Rd V9B 1X1 (250) 391-9722
Winkler MB Unit A2, Harvest Plaza 585 1st St R6W 1K2 (204) 325-9172
Winnipeg 1 MB 3141A Portage Ave R3K 0W4 (204) 837-7200
Winnipeg 2 MB Unit 5, 741 St Mary’s Rd R2M 3N5 (204) 253-6888
Winnipeg 4 MB 644 Leila Ave R2V 3N7 (204) 632-7600
Winnipeg 5 MB Unit 4, 756 Pembina Hwy R3M 2M7 (204) 475-4100
Yorkton SK 8-84 Broadway St E S3N 0K9 (306) 783-5888
Chatham ON Unit 9, 170 McNaughton Ave W N7L 1R4 (519) 360-1221
Kelowna I BC Unit 11, 2070 Harvey Ave V1Y 8P8 (250) 979-1200
Spruce Grove AB 130, 700A McLeaod Avenue T7X 0C8 (780) 948 6830
Dawson Creek BC 1220-103rd Ave V1G 2G9 (250) 784-0436
Grimsby ON 37 Main St E L3M 1M7 (905) 309-3623
Stoney Creek ON Unit 3, 312 Grays Rd L8E 1V5 (905) 664-9222
Niagara Falls ON Unit 107, Northtown Plaza 4300 Drummond Rd L2E 6C3 (905) 357-3897
Pelham ON Unit 5, 121 Highway 20 L0S 1E0 (905) 892-8545
Lethbridge AB 814 3rd Ave S T1J 0H7 (403) 320-6466
Edmonton West IV AB 420 Riverbend Sq T6R 2X2 (780) 438-2422
Grande Prairie AB 105-11030 100th St T8V 2N1 (780) 832-0228
Edmonton I AB 6560-28th Ave NW T6L 6N3 (780) 414-6046
Whitecourt AB PO BOX 1927 4911 51st Ave T7S 1P6 (780) 778-8000
Nanaimo I BC Metral Station 1-6332 Metral Drive V9T 2L8 (250) 390-0677
Fort McMurray AB 203-8706 Franklin Ave T9H 2J6 (780) 790-6677
Stettler AB Unit 8, 6600 50th Ave T0C 2L2 (403) 742-8488
Burlington III ON 676 Appleby Ln (Appleby Line & Fairview) L7L 5Y1 (905) 634-5738
Slave Lake AB 540-1500 Main St PO BOX 447 T0G 2A4 (780) 849-5773
Cornwall ON 3 Ninth St. E K6H 2V3 (613) 932-5564
Wetaskiwin AB 5006C 48th Ave T9A 0M9 (780) 352-4500
Laval I (Chomedey) QC 2317 Boulevard Cure – Labelle H7T 1R3 (450) 687-1888

 

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What is a Personal Health Coach?

We all need someone to lean on, especially when we’re trying to do something as challenging as losing weight. That’s why at Herbal Magic, you have unlimited one-on-one support with your very own Personal Health Coach. They are not only your number one supporter, but they have a variety of tricks, tips, recipes, and strategies to get you to your goal weight and beyond. They won’t just help you lose the weight, they’ll teach you how to keep it off too.

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How much weight can I lose with Herbal Magic?

You can expect to lose an average of one to two pounds per week on the Herbal Magic weight loss program. That can vary depending on your age, history, body composition, fitness level, and your overall motivation.

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Can I eat out at restaurants while on the weight loss program?

There’s nothing like a great night out at a restaurant with friends, family, and sometimes, a lot of fat and calories. But you don’t have to miss out on all the fun. Our exclusive Guide to Dining Out can help you navigate the tricky world of restaurant menus so you can still lose weight.

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Do I need to buy special foods on a weight loss program?

No! We offer real food, for real people, living real lives. You don’t need to buy special food on the Herbal Magic program. We’re not selling processed or frozen meals.

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Are Herbal Magic Products Safe?

All of Herbal Magic’s Natural Health Products have NPNs, this means that all our Natural Health Products are authorized for sale by Health Canada.

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Do Herbal Magic products contain ephedrine?

Herbal Magic products do not contain any controversial ingredients like ephedrine or sibutramine. In order to be sold in Canada, Natural Health Products (NHPs) require licenses (NPNs) issued by Health Canada.

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Can I follow the Herbal Magic program if I am taking medications?

At Herbal Magic, our number one concern is your safety. Your medications will be cross-referenced in our proprietary Medication Cross-Reference System to ensure that you are only recommended Natural Health Products that are safe to take along with your medications.

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Can I take Herbal Magic products while on birth control?

We’re extra careful with your health. At Herbal Magic, our proprietary Medical Cross-Reference System (MCRS) ensures that only products that are safe to use with your medications are recommended. This includes birth control medications.

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I’m planning to get pregnant but want to lose weight first. Would Herbal Magic be safe for me?

Getting yourself to a healthier weight before you get pregnant is a great idea. It promotes fertility, a potentially easier pregnancy, and better health for both mom and baby. At Herbal Magic, we’ll help you focus on better eating habits so you can lose weight in anticipation of your pregnancy.

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I have a number of health conditions including high blood pressure and heart disease. Is Herbal Magic right for me?

Safety first – your health is our number one concern; we’ll review your health history very carefully and check it against our eligibility criteria to ensure that you are placed on the appropriate program.

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I’m a diabetic. Can I join Herbal Magic?

At Herbal Magic, diabetics are welcome to follow our programs and eat real food. When you lose weight, you can improve your blood pressure, blood sugars, and overall cholesterol and lower your risk for heart disease. Some type 2 diabetes sufferers are even able to come off insulin and diabetes pills once they lose weight. Like any other weight loss program, you should always talk to your health care provider before starting.

 

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Can I use Herbal Magic to help me lose weight if I am breastfeeding?

Herbal Magic provides a safe, effective way for you to shed some of that excess baby weight while you are breastfeeding. We’ve developed a breastfeeding program to make sure nursing mothers and their babies are getting all of the nutrients they need while moms lose weight. Because you eat Real Food on the Herbal Magic program, you don’t have to worry about all the additives and preservatives that are often found in the pre-packaged meals that some diet companies sell you. We’ll help you eat healthy while you feed your baby – to get you out of your pregnancy clothes and into your skinny jeans in no time.




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